Guest Reviews to Mercure Hotel Düsseldorf Neuss

Read the recent reviews and comments from the hotel's guests.


Very helpful man working in the restaurant, friendly and obliging. Bad: No help on where smokers good go from reception or where to oark.

Roger on, 15.08.2019

Very Good

Friendly staff specially the reception Unfortunately I forgot her name but during the check in and in general she was very professional and extremely nice. Bad: No fridge No coffee Small room

Donali666 on, 12.08.2019

Nice surprise

Nice modern room, good beds, good parking (public), pool, terrace, restaurant was good also; whe had a nice stay overall It's a bussines or travel through hotel. The city Neuss or the place is nothing special. Just a little town. Recommended if just need a comfortable night over

Thierry B on TripAdvisor, 06.08.2019

3 Nights stay for Business.. All in all very good.

Food was exceptional, room was quite good too. Bad: Pool was supposed to be heated, but wasnt.

Damon on, 15.07.2019


Tout Parking gratuit Bad: Rien

Sarah on, 14.07.2019

Very Good

Good and comfortable hotel. Bad: Nothing

Yahya on, 16.06.2019

overall it was fine.

Breakfast was not so much with the options for vegetarians. otherwise it was nice and convenient as its close to my office. Bad: Breakfast was not so much with the options for vegetarians. otherwise it was nice and convenient as its close to my office.

Suhani on, 28.05.2019

Very Good

The staff was very friendly and immediately upgraded us to a double bed room when we asked for it without any additional cost. Clean, comfortable room and very quiet. Great value for money. Bad: The location is a bit far from Düsseldorf, that makes it harder to get to the hotel without a car. There is a train station about 15 min walking and the train takes around 30 min till Düsseldorf main train station.

Christos on, 27.05.2019


It was very good Bad: Every thing ok

Marwan on, 06.05.2019

good hotel

2nd time here and great to "hear" that the reception staff talked Dutch! it isnt a wheelchair friendly hotel but we could find our way. hotelroom was big and bathroom good! breakfast was good, we missed fresh orangejuice and (more) fresh sliced fruit ( only 2 pieces of watermelon) but very friendly staff! maybe possible to have 1 DUTCH tv network?! (BVN (worldwide dutch and begium tv network) for example between al foreign channels (even russian etc...) we still are neighbours :) we will come back!

ruudklessens on TripAdvisor, 23.04.2019


Breakfast was good.....Staff very friendly !

Danniel on, 31.03.2019

We had the best stay and will definitely stay again and recommend it to everyone

Staff were extremely helpful and friendly Everyone went above and beyond being helpful Bad: Liked everything

Maria on, 28.03.2019


breakfast was not included and almost a 20 Euro; overpriced! not all signed backup did get shown when I paid. do you have the signed backup's? Bad: way payments are settled; it was not included seems? and therefore expensive!

Adriaen on, 25.03.2019

A good comfortable stay. Prices outside of the Prowein week would represent better value.

Breakfast choice was good - the hot food could have been refreshed a little more often as the eggs in particular always looked a bit 'tired'. Bad: The tariff we paid included the contents of the mini bar in the room. It would have bee nice to have seen at least one alcoholic drink included. If two people occupy a room then more than one bottle of complementary water would be appropriate. Not a major inconvenience - more attention to detail.

Andrew on, 24.03.2019


breakfast not included and too expensive

Florin on, 21.03.2019


Hygiene Bad: Niks

Ghasemi on, 20.03.2019

Spacious room

Spacious room. Clean. Comfortable.

Lindsey on, 04.02.2019

Very nice.

Staff and food great. Bad: Kept getting locked out of my room. Key card needed upgrading .

John on, 28.01.2019

Excellent hotel!

Excellent hotel! Bad: All nice

Ioannis on, 27.12.2018

It was really nice stay at this hotel.Thank! You

The bedroom and cosy bed. Bad: The shower stops while bathing and slow.

Sanjay on, 24.12.2018

good place

i have 4 nights in mercure it was good place size of room is medium the safety is good where the hotel doors is closed after 11 pm the room service is good the only problem was there is many rooms and take long time to reach to your room at all is very good place

mmohsen200835 on TripAdvisor, 17.12.2018

Mercure Hotel Düsseldorf Neuss

Lovely hotel and friendly staff ... service is very good and everyone greets with a smile .. clean modern rooms with free WiFi .. room service available with a reasonable choice menu

Ian on, 08.12.2018


Horible pillows

Mihai on, 02.12.2018

Helpful staff

The room was a good size , clean ,tidy & quiet. Nice desk area to work at. Staff on reception were very helpful - organising taxis & answering any questions I had on the area. I didn't explore the local area as I was working in the centre of Dusseldorf. The only negative I had was its position in relation to the centre ,traffic is very heavy & the journey can take up to an hour at peak times & a taxi can cost 50 Euro's.

Kay on, 19.11.2018

Best hotel with friendly staff ... best use of money.. 100 % recomended.

Very nice, big room nice and clean washroom with all necessties. Bad: Allees was goed .

M on, 12.11.2018

Comfortable stay for the purpose of business visit

Stay was comfortable and relaxing. Distance to the train station, 1 km, gave me a healthy walk, back & forth. The very quiet neighborhood was refreshing, though some might find it lonely. Train station, Norf, is not on RE and ICE halts; Only S-bahn seems to stop here. Breakfast was sumptuous, though a bit pricey, comparatively.

Anand V on TripAdvisor, 03.11.2018


Nice and quiet place. Very comfortable and clean. Bad: Bathroom doors are not really closing. So privacy isn't really there in the bedroom.

Emmanuel on, 22.10.2018


There was a very good experience overall. Everything was nice plus excellent service. The staff was very good in English.

Modasser on, 22.10.2018


Not our first choice as we wanted to be in Dusseldorf, but music event filled local hotels. It was a fairly comfortable room with some free drinks. Only issue was that the large bed did'nt leave much room to get out between the bed and bathroom wall (25cm). Friendly and helpful staff. Close to local supermarkets and restaurants. Parking at hotel only €3 per night.

Peter on, 15.10.2018


Excellent breakfast!

Csaba on, 08.10.2018

Mercure Hotel Düsseldorf Neuss
Am Derikumer Hof 1
41469 Neuss

Navigation: Am Derikumer Hof 8